Legal · Site Policy

Terms & Conditions

The terms governing your use of the Surrey Hills Compass website, newsletter, and related community services.

Last updated 22nd July, 2026

1About Surrey Hills Compass

Welcome to Surrey Hills Compass ("we", "our", "us"). These Terms and Conditions govern your access to and use of the Surrey Hills Compass website, newsletter, and any related digital services (collectively, the "Services").

By accessing our website, subscribing to our newsletter, or using any part of our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree with these Terms, please discontinue use of our Services immediately.

Surrey Hills Compass is an independent community newsletter and local information platform based in Surrey Hills, Victoria. Our mission is to help residents, visitors and local businesses stay informed about:

  • Local news
  • Community initiatives
  • Council decisions
  • Events
  • Local businesses, dining & shopping
  • Education & lifestyle
  • Public services and community announcements

We aim to provide information that is accurate, balanced and useful for the local community. Although we strive for accuracy, we cannot guarantee that all information published will always be complete, current or error-free.

2Eligibility

You may use Surrey Hills Compass if you:

  • are at least 13 years old;
  • are legally capable of entering into a binding agreement;
  • comply with Australian law;
  • comply with these Terms.

If you are under 18 years of age, you should use our Services with the consent of a parent or legal guardian.

3Acceptance of Terms

Your continued use of Surrey Hills Compass constitutes acceptance of these Terms. These Terms also apply when you:

  • subscribe to our newsletter;
  • contact us;
  • submit information;
  • submit business listings;
  • submit community events;
  • interact with our website.

4Nature of Our Content

Surrey Hills Compass publishes community-focused content. This may include:

  • Local news & editorial articles
  • Opinion pieces
  • Event announcements
  • Council updates
  • Business spotlights & restaurant recommendations
  • Community notices & interviews
  • Public information, historical & lifestyle content

Content is intended for general informational purposes only. Nothing published should be interpreted as professional legal, financial, medical, engineering or planning advice.

5Editorial Independence

Surrey Hills Compass operates independently. Editorial decisions are made without influence from advertisers, sponsors or affiliated businesses.

Sponsored content, advertisements and promotional material will be clearly identified where reasonably practicable. Publication of a business or organisation does not constitute endorsement.

6Accuracy of Information

We take reasonable steps to verify information before publication. However, information may change after publication, including:

  • Council decisions
  • Business operating hours
  • Event schedules
  • Public transport disruptions
  • Government announcements
  • Pricing and contact information

Users should independently verify important information before relying upon it. We are not responsible for losses arising from outdated information.

7Newsletter Subscription

By subscribing you agree to receive weekly newsletters, community updates, special editions, and occasional announcements.

You may unsubscribe at any time using the unsubscribe link contained within every email. We will not intentionally continue sending newsletters after a valid unsubscribe request has been processed.

8Community Contributions

Users may submit local news, community events, photographs, announcements, suggestions, corrections, and business information.

By submitting content, you grant Surrey Hills Compass a worldwide, royalty-free, perpetual, non-exclusive licence to publish, reproduce, edit and distribute that content in connection with our Services. You confirm that:

  • you own the submitted material or have permission to submit it;
  • it does not infringe copyright;
  • it is accurate to the best of your knowledge.

We reserve the right to edit submissions for clarity, grammar, style and length.

9Business Listings

Businesses featured on Surrey Hills Compass may be selected through editorial judgement, community recommendations or paid promotional arrangements. Unless expressly stated, inclusion does not represent endorsement.

Business owners are responsible for ensuring information they provide is accurate. We may remove or amend listings without notice.

10User Conduct

You agree not to:

  • violate any law;
  • upload malicious software;
  • attempt to access restricted systems;
  • interfere with website security;
  • impersonate another person;
  • submit misleading information;
  • infringe intellectual property rights;
  • harass community members;
  • misuse contact forms;
  • send spam.

Violation may result in suspension or permanent restriction from our Services.

Questions about these Terms? If anything here is unclear, or you'd like to discuss a specific use of our Services, please get in touch via our contact page and we'll be glad to help.